Western Region district offices now selling prepaid credits amid system challenges

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After experiencing issues with its prepaid metering systems that left consumers stuck, the Electricity Company of Ghana is now again able to sell credit at its district offices.

At the moment, clients in the Greater Accra, Central, Eastern, Western, and Volta Regions can buy electricity at ECG district offices.

Customers on ECG’s prepaid metering systems were reassured in a statement that the company’s team was “working gradually to rectify the technical anomaly which hampered the purchase of electricity.”

Others electrical users have started calculating their losses, and some claim that their businesses have suffered as a result of being unable to buy electricity.

Due to what ECG authorities have described as a technical difficulty, customers of ECG who have run out of power supply, both domestic and commercial, have been unable to make purchases since Tuesday.

People asking for electricity were turned away by several ECG offices and vending machines.

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